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Privacy Policy

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By using our Site, you consent to our privacy policy.

This Privacy Policy (the “Policy”) applies to the collection, use and disclosure of an individual customer’s Personal Data (hereinafter defined) arising from goods and/or services offered by www.livanajewellery.com i.e. Livana Jewellery Pte. Ltd. ("Livana Jewellery").

At Livana Jewellery, we value your concerns about online privacy & security while browsing at our website. We make every effort to guarantee that the information you provide will not be misused. If for some reason the following privacy and security policy does not answer your questions, please contact us. We value your feedback and look forward to improving our services to better meet your needs. This Privacy Policy describes how Livana Jewellery manages personal information and respects your privacy. This policy may be amended from time to time.


Collection of Personal Information

Livana Jewellery undertakes to use reasonable efforts in applying, where practicable, those principles and the processes set out herein to its operations. Management and members of staff shall use reasonable endeavors to respect the confidentiality of and keep safe any and all Personal Data collected and/or stored and/or disclosed and/or used for, or on behalf of, Livana Jewellery. The data collection shall be done in an appropriate manner and in accordance to the Act and this Policy.

As a visitor to the Site, you can engage in many activities without providing any personal information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you enquire about our products, in order to provide the services to you, we may collect your contact information such as your name and email address.


How Your Personal Information Is Used

Livana Jewellery collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy.


Livana Jewellery May Use This Information To

  • Process your enquiry
  • Respond to customer service requests, questions and concerns.
  • For direct marketing through email
  • To notify you of any changes to our policies or services which may affect you
  • To respond to queries and feedback
  • Informing you of new developments, services, promotions of Livana Jewellery.
  • Send you requested product or service information.
  • Administer promotions and notify you of important events.
  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
  • Meet our research and product/service development needs and to improve our site, services and offerings.
  • Customize your experience, including targeting our services and offerings to you.
  • Administer promotions and notify you of important events.
  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
  • Meet our research and product/service development needs and to improve our site, services and offerings.
  • Customize your experience, including targeting our services and offerings to you.

Disclosure of Personal Data

In certain situations, Livana Jewellery may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on Livana Jewellery), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.


Unsubscribe/Opt Out

You may opt out of receiving Livana Jewellery's email updates, newsletters and/or partner emails by emailing us at info@livanajewllery.com


E-Mails from You

If you send us e-mails, you should be aware that information disclosed in e-mails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in e-mails. We will use your e-mail address to respond directly to your questions or comments.


Protection of Your Personal Information

The personal information that you provide in connection with the use of the Site is protected in several ways. It resides on secure servers that only selected Livana Jewellery personnel have access to via password. Your personal information is encrypted whenever it is transmitted to Livana Jewellery. To preserve the integrity and security of your Personal we will not knowingly allow access to this data to anyone outside Livana Jewellery, other than to you or as described in this Policy. However, Livana Jewellery cannot ensure or warrant the security of any information you transmit to Livana Jewellery and you do so entirely at your own risk. In particular, Livana Jewellery does not warrant that such information may not be accessed, altered, collected, copied, destroyed, disposed of disclosed or modified by breach of any of Livana Jewellery physical, technical, or managerial safeguards.

If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us through email at info@livanajewellery.com. We will get back to you within reasonable time.


Change Policy

Livana Jewellery reserves the right to alter any of the clauses contained herein in compliance with local legislation and/or to meet its global policy requirements, and for any other purpose deemed reasonably necessary by Livana Jewellery. You should look at these terms regularly. If you do not agree to the modified terms, you should inform us as soon as possible of the terms to which you do not consent. Pending such notice, if there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.